Privacy Policy

Effective Date: 24.07.2023

Welcome to Aquarium Directory Online Shop (hereinafter referred to as “we,” “us,” or “our”). We are a UK-based online shop committed to ensuring the privacy and security of our users and customers while offering a comprehensive selection of aquarium-related products, including fish, reptiles, snakes, frogs, birds, rodents, foods, plants, medication, accessories, vitamins, and more. This Privacy Policy outlines our practices concerning the collection, use, and disclosure of personal information when you access or use our website (the “Site”) and make purchases from Aquarium Directory Online Shop.

1. Information We Collect

1.1. Personal Information: When you visit our Site and place an order, we may collect personal information that you voluntarily provide, such as your name, email address, postal address, phone number, and payment details. This information is necessary to process your orders, facilitate deliveries, and provide excellent customer service.

1.2. Account Information: If you create an account on our Site, we will collect and store your login credentials, preferences, and other relevant details to manage your account and enhance your shopping experience.

1.3. Device and Usage Information: To improve our Site and services, we may gather information about your device, IP address, browser type, operating system, and usage patterns when you interact with our Site.

1.4. Cookies and Similar Technologies: Aquarium Directory Online Shop uses cookies and similar technologies to personalize your experience, remember your preferences, and analyze user behavior. Cookies also assist us in tailoring our marketing efforts to provide you with relevant information.

2. How We Use Your Information

2.1. Order Processing: We use the personal information you provide to process and fulfill your orders, handle customer inquiries, and ensure the smooth execution of transactions.

2.2. Account Management: If you create an account with us, we use your account information to manage your account, provide order history, and offer personalized services.

2.3. Communication: We may use your contact information to communicate with you about your orders, shipping updates, promotions, product recommendations, and other relevant information related to Aquarium Directory Online Shop. You have the option to opt-out of marketing communications at any time.

2.4. Improving User Experience: Analyzing device and usage information helps us optimize our Site’s performance, enhance user experience, and provide better customer support.

2.5. Legal Compliance: We may use your personal information to comply with applicable laws, regulations, or legal obligations within the United Kingdom.

3. How We Protect Your Information

3.1. Security Measures: We take the security of your personal information seriously. Aquarium Directory Online Shop employs industry-standard security measures to protect your data against unauthorized access, disclosure, alteration, or destruction.

3.2. Payment Security: To ensure the security of your financial transactions, we work with reputable payment processors, and sensitive payment information is not stored on our servers.

4. Third-Party Disclosure

4.1. Service Providers: We may share your personal information with trusted third-party service providers, such as payment processors, shipping companies, and marketing agencies, to support our business operations and improve your shopping experience. These service providers are obligated to use your information only for the purposes specified by Aquarium Directory Online Shop and in compliance with applicable data protection laws in the United Kingdom.

4.2. Legal Requirements: We may disclose your personal information if required by law, court order, or governmental regulation, or if we believe it is necessary to protect our rights, property, or safety, or that of others.

5. Your Choices

5.1. Access and Correction: You have the right to access and update your personal information held by Aquarium Directory Online Shop. You can do this by logging into your account or contacting our customer support team.

5.2. Cookies: Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. However, this may affect certain features and functionality on our Site.

6. Children’s Privacy

Aquarium Directory Online Shop does not knowingly collect or solicit personal information from individuals under the age of 18. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will promptly delete such information from our records.

7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any material changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this Privacy Policy periodically.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us.

By using Aquarium Directory Online Shop’s services, you agree to the terms of this Privacy Policy. Please read this document carefully before providing any personal information.